Jolly FAQs

PRODUCT & SCIENCE

Jolly Adventure®:

Discover Jolly Adventure, a groundbreaking Positive Behavior Development System, designed to make parenting easier by unlocking the transformative potential of the science of learning. Our daily Jolly Kids Multivitamins are paired with engaging activities and sticker rewards that build lasting positive behavior skills through fun and bonding. Watch as your child plays and learns, while engaging in Jolly Adventure, where parenting meets science for a brighter future!

- Develop lifelong, healthy habits
- Unlock the power of the science of learning
- Enjoy fun and family bonding time
- Embark on a journey with monthly topics

Each day, your child opens a door inside the box to find a Jolly Kids Multivitamin and a fun activity to do. Upon completing the activity, they earn a sticker. Stickers are collected on the map to be redeemed for discounts and prizes.



To learn more: https://dailyjolly.co/pages/how-to-play

Jolly Adventure was crafted by a team of mental health professionals, educators, and parents. This diverse group ensures the program effectively inspires and guides children toward positive behavior changes.

Jolly Adventure is designed for children from preschool to early elementary years (ages 3 to 9). The activities and rewards are age-appropriate and engaging for this age group.

At Jolly Adventure, we help kids become well-rounded, happy, and healthy individuals. Our comprehensive Positive Behavior Development System covers a wide range of exciting and essential topics. Through engaging activities and supportive interactions, children will explore and learn about:

Love your Family
Exploring New Food
Exercise: Stay Active
Personal Hygiene: Keeping Clean
Sharing is Caring
Appreciate Arts
Be Kind
Self-care
Be Wise with Money
Self-regulation
Exploring the World and Cultures
Cleaning and Household Chores
Social Skills
Leadership Skills
Responsibility
Thinking Skills/Judgment Skills
Honesty
Self-reliance
Problem-solving Skills
Self-confidence
Accountability
Respect for Self and Others
Tolerance
Independence

Join us at Jolly Adventure and watch your child thrive as they develop these invaluable life skills in a fun and supportive environment!

Here are the skills kids will learn from each topic:

  1. Love Your Family: building strong relationships, empathy, and appreciation
  2. Exploring New Food: openness to new experiences, healthy eating habits, and cultural awareness
  3. Exercise: Stay Active: physical fitness, healthy lifestyle habits, and teamwork
  4. Personal Hygiene: Keeping Clean: self-care, health awareness, and responsibility
  5. Sharing is Caring: generosity, empathy, and social cooperation
  6. Creative Arts: creativity, self-expression, and artistic skills
  7. Be Kind: empathy, compassion, and positive social interactions
  8. Self-Care: emotional well-being, self-awareness, and stress management
  9. Be Wise with Money: financial literacy, budgeting, and saving
  10. Self-Regulation: emotional control, focus, and patience
  11. Exploring the World and Cultures: cultural awareness, open-mindedness, and global understanding
  12. Cleaning and Household Chores: responsibility, cleanliness, and organizational skills
  13. Social Skills: communication, cooperation, and conflict resolution
  14. Leadership Skills: leadership, decision-making, and teamwork
  15. Responsibility: accountability, dependability, and work ethic
  16. Thinking Skills/Judgment Skills: critical thinking, problem-solving, and decision-making
  17. Honesty: integrity, trustworthiness, and ethical behavior
  18. Self-Reliance: independence, confidence, and self-sufficiency
  19. Problem-solving Skills: analytical thinking, creativity, and resilience
  20. Self-confidence: self-esteem, assertiveness, and resilience
  21. Accountability: responsibility, integrity, and reliability
  22. Respect for Self and Others: respect, empathy, and positive relationships
  23. Tolerance: open-mindedness, acceptance, and cultural sensitivity
  24. Independence: self-sufficiency, confidence, and personal responsibility

By engaging with these topics, kids will gain a comprehensive set of skills to help them thrive in various aspects of life.

Activities include household help (taking out the trash; helping with meals, being kind), exploration (trying new foods), exercise (running in place for one minute), and personal care (brushing teeth, washing hands). They are designed to be enjoyable and educational.

Embarking on your Jolly Adventure is easy! Subscribe to receive your game box with daily doors containing gummy vitamins, fun activities, and sticker rewards. Follow the straightforward guidelines to seamlessly integrate the system into your routine, starting your journey towards nurturing positive behavior.

You can easily purchase the Jolly Adventure game box through our official website https://dailyjolly.co.

You can easily purchase the Jolly Adventure game box through our official website https://dailyjolly.co.


Jolly Kids Multivitamins:

Our multivitamins contain no cane sugar and are sweetened with allulose. Allulose is a rare sweetener from fruits like figs, raisins, and jackfruit, and tastes like sugar but has 1/10th the calories and a glycemic index of 0, making it great for dental health because it's not metabolized by the body or digested by mouth bacteria like table sugar.

No! Our multivitamins are vegan, containing no animal by-products.

Yes. Jolly Kids Multivitamins are allergen-free (no tree nuts, peanuts, dairy, eggs, gluten, pig gelatin, soy, or synthetic coloring). Note: They're made in a facility that handles common allergens.

Each serving contains 6 organic, super veggies (broccoli, carrots, spinach, tomatoes, kale, and broccoli sprouts) rich in antioxidants and dietary fibers. Ideal for picky eaters and those who don’t like vegetables, they strengthen your child’s immune and digestive systems and fill any nutritional gaps.

Jolly Kids Multivitamins have prebiotics, promoting a healthy gut microbiome for better digestion and mineral absorption.

Our multivitamins are proudly made in the USA.

For optimal storage of Jolly Kids Multivitamins, keep them in a cool place away from direct sunlight. Under these conditions, they remain at their best quality for up to one year from the date of production.


Jolly Adventure Map:

The Jolly Adventure Map is a fun and interactive tool designed to track your child's progress in the Jolly Adventure program. It pairs daily activities with stickers and QR codes that unlock rewards, promoting positive behavior development through fun and family bonding.

Each day, your child completes an engaging activity and earns a sticker reward to place on the corresponding step of the Jolly Adventure Map. The map has 30 steps, and every 5 days, you can scan a QR code to celebrate 5-day milestones together, and unlock secret gifts.

Place the Jolly Adventure Map in a visible location, such as on the fridge or a wall in your child's play area. This keeps it in sight and encourages daily participation.

If your child skips an activity, continue the next day without skipping a step number. The map tracks progress, not dates, so it's important to maintain the sequence.

Give your child the sticker immediately after they complete or make their best effort to complete an activity. This immediate reinforcement helps build positive behavior.

QR codes on the Jolly Adventure Map are located at every 5th step. Scanning these codes unlocks milestone celebrations and reveals secret gifts for both your child and you.

Complete steps #1 to #15, to lock a notification of a secret gift for the following month. Complete steps #16 to #20, to add 500 points to your Jolly Good Rewards account. Complete steps #21 to #30, to further encourage your child’s positive behavior development.

Track your child's progress by helping them place a sticker on the map after each activity. Celebrate activities completed and sticker rewards received every 5-steps on the map by scanning the QR code milestones.

Yes, feel free to adjust the activities to match your child's developmental level and interests. The goal is to promote positive behavior and learning, so tailor the activities to keep your child engaged and motivated.

Milestones are celebrated every 5 steps by scanning QR codes on the map. Make these moments special to encourage continued participation and excitement.

If your child is reluctant to participate, try making the activities more engaging or offering additional encouragement. Emphasize the fun and sticker rewards associated with completing the activities.

Points in your Jolly Good Rewards account can be used for various rewards and incentives provided by Jolly Adventure. Check the Jolly Adventure website or app for more details on redeeming your points.

It's recommended that each child has their own Jolly Adventure Map to track individual progress and rewards. This helps personalize the experience for each child.

If you miss a day, simply continue the next day without skipping a step number. The map is designed to be flexible and accommodate your family's schedule.

When your child completes steps #1 to #15, they will be notified of a secret gift for the following month. Use this as an opportunity to build anticipation and excitement for the upcoming reward.


Science behind Jolly Adventure:

Positive reinforcement rewards desirable behaviors to increase their recurrence. In Jolly Adventure, engaging activities and sticker rewards motivate children to adopt and maintain positive habits.

Each time an activity is completed, your child earns a sticker. Stickers collected on the Jolly Adventure Map can be redeemed for discounts and prizes, providing a fun incentive for positive behavior.

Forget your kid’s boring morning vitamin routine. Instead, use this window of opportunity to transform their daily routine into a fun and engaging game. Every day becomes an opportunity to practice reinforcing positive behavior while they learn and have fun!

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PURCHASING & ACCOUNT MANAGEMENT


Purchasing:

You're welcome to make a purchase without an account, but having one offers significant advantages. By registering, you gain access to our customer dashboard, allowing you to conveniently monitor and handle your orders. With your account, you can view your purchase history, manage subscriptions, update delivery details and payment methods, and enjoy a host of other benefits! 😊

Sign up right here. And, hey, make sure to use the same email you used for your purchase, otherwise our system might not be able to track down your account!

At Jolly, we prioritize convenience for our customers. You can make payments using Visa, Mastercard, American Express, and Discover cards. Additionally, we support PayPal, Apple Pay, Shop Pay, Meta Pay, and Google Pay for seamless transactions. If these options don't suit your needs, don't worry! Reach out to us via our website at https://dailyjolly.co/pages/contact-us or send us an email to support@dailyjolly.co">support@dailyjolly.co We're here to support you every step of the way!

Upon your initial purchase, we'll charge your payment method, and then subsequently every month if you're subscribed. Should you ever require a break or wish to skip an order, simply navigate to your account page and select "Manage Subscriptions."

We provide various discount codes for all our products! However, certain codes are tailored to specific products. If you're uncertain about the purpose of your code, don't hesitate to reach out to us through our website at https://dailyjolly.co/pages/contact-us or via email at support@dailyjolly.co">support@dailyjolly.co. We're here to assist you and can easily verify the details for you!

At Jolly, our mission is to provide science-backed, ingredient-driven vitamins to children. Along with our Jolly Subscribe & Smile discount, we offer extra savings for larger families to support their health and make building healthy foundations easier.

When you subscribe, your discount is automatically applied to your cart. You can enter a discount code during checkout, but note that some discount codes are only valid for the first order; subsequent subscription shipments will be charged at the original price.

No worries! Contact us via chat or email at support@dailyjolly.co">support@dailyjolly.co, and we'll help you as soon as possible.

HSA or FSA qualification depends on your healthcare provider and employer. Check with your HSA/FSA provider for the latest information.

There is no risk to you if you don’t like our products. We offer a 30-day satisfaction guarantee on your first purchase. Just contact us via email at support@dailyjolly.co">support@dailyjolly.co within 30 days of your order with your name, order number, and reason for return. We’ll refund you through your original payment method within 5-10 business days. This offer is available once per customer. And, please let us know how we can improve!


Account Management:

Creating an account is not required but it is most helpful to track and manage your purchases! When you register with us, you can access the customer portal where you will find a record of your purchases, be able to pause or skip your subscriptions, add another product, change your delivery details, and manage your Jolly Good Rewards points. Please register here. If you already have an order with us but no account, please use the email you used to make your purchase (otherwise our system won’t be able to find your account!).





There are two ways to create an account:

    1. Click the profile icon at top right of the Login page.
      • Click Create Account :
      • Fill in form manually;
      • For future logins, just fill in form and click Sign In.
    2. Alternatively, login to Gmail or Facebook to create an account:
      • For future logins, use Gmail or Facebook;
      • Note: Form login won't be available in this case.

If you encounter an error when trying to log in, first make sure that you already have an account with us. You can do this by trying to create an account using the email address you are trying to use to log in. If you already have an account with us, it should tell you, "This email address is already associated with an account." If this happens, you can just continue with resetting your password and you should be good to go! Otherwise, feel free to reach out to us via chat or email at support@dailyjolly.co">support@dailyjolly.co and we'll be happy to help! :) Quick tip! Always make sure that you are using the email with which you made your purchase when signing up or logging in so that our system will be able to find your account.

Please log out of your account (if you are already logged in) and click Forgot your password? at the bottom of the login page to receive an email with instructions on how to change your account password.

Unfortunately, merging accounts is currently not possible. We're still working on how we can enable this feature in the future. In the meantime, if you have any concerns about your purchases, please reach out to us via chat or email at support@dailyjolly.co">support@dailyjolly.co and we'll be happy to help. :)

Dashboard introduction

After signing in, you’ll be redirected to your account page.

  • Dashboard contains:
    • Contact Info;
    • Ship To address;
    • Jolly Good Rewards points;
    • Order History, displaying details of all orders.
  • Click  Order ID number to be redirected to the individual order page, which has details of that specific order.
  • Click profile icon on top right to return to Dashboard.
  • On the left side, you can manage:
    • Account addresses;
    • Subscriptions;
    • Jolly Good Rewards.

You can easily do this through our Jolly Customer Account Dashboard! If you haven't created an account yet, see "How do I create an account and why do I need one?" in the FAQs. From the online customer portal, follow these steps: Click the MANAGE SUBSCRIPTIONS button. Click View Subscription on the subscription under which you want to change the address. Under the Shipping tab, click Edit. If you need further assistance, feel free to contact us via chat on our website or via email at support@dailyjolly.co">support@dailyjolly.co.



How to manage shipping address 
Go to your account Dashboard:

  • Click Manage Addresses on the left under Account.
  • Your Addresses page opens.
  • Click Edit to open the Update Address page:
    • Fill in new information;
    • Set as Default Address;
    • Click Update Address.
  • Go back and click Delete to remove an address.

You can easily do this through our online customer portal! If you haven't created an account yet, see "How do I create an account and why do I need one?" in the FAQs. From the online customer portal, follow these steps: Open your Account Page and click Manage Subscriptions. Click View Subscription on the subscription under which you want to change the address. Under the Payment Methods tab, click Edit. If you need further assistance, feel free to contact us via chat on our website or via email at support@dailyjolly.co">support@dailyjolly.co.



ORDERS & SUBSCRIPTIONS

Subscription Management:

The Jolly Adventure Monthly Subscription is a program designed to offer a new thematic focus each month. It provides parents and children with a structured set of activities and rewards centered around specific topics aimed at fostering various skills and healthy habits for children.

The monthly themes are pre-determined to ensure a well-rounded developmental experience for children. Upon signing up for a subscription, subscribers will automatically receive the game box corresponding to the current month's theme. Learn more about monthly topics here: (link to above FAQ)

That's easy! Once you've created an account, log in and click on the Manage Subscriptions button. From there you can change your shipping address, adjust frequency, pause or skip an order, update payment details, and so much more! If you haven't created an account yet, see "How do I create an account and why do I need one?" on the FAQ list.



How to manage your subscription

Click Manage Subscriptions on the left under Subscriptions.

  • Click View Subscription on the right for order details:

    • Contact information;

    • Next Billing;

    • Reschedule to change your billing date.

  • You can paste a discount code in the Discount code box on the right.

  • Click Apply, and on the next order you’ll see the discount code amount subtracted from your total.

You can easily do this through our online customer portal! If you haven't created an account yet, see "How do I create an account and why do I need one?" on the FAQ list. From the online customer portal, follow these steps:

1. Click Manage Subscriptions under My Account
2. Click View Subscription
3. Under the Billing Schedule tab, click "Reschedule"
4. Choose the date and click Save
If you need further assistance, feel free to contact us via chat on our website or email us directly at support@dailyjolly.co">support@dailyjolly.co.

You can easily do this through our online customer portal! If you haven't created an account yet, see "How do I create an account and why do I need one?" on the FAQ list. From the online customer portal, follow these steps:

1. Click Manage Subscriptions under My Account
2. Click View Subscription
3. Click on Pause Subscription
4. A pop-up will show to confirm the cancellation.

If you need further assistance, feel free to contact us via chat on our website or email us directly at support@dailyjolly.co">support@dailyjolly.co.

The Jolly team appreciates and values committed subscribers. We offer points for your subscription every month.



JOLLY GOOD REWARDS & REFERRALS

Jolly Good Rewards is a loyalty initiative offered to incentivize and reward customers for their continued engagement, purchases, and desired behaviors. Customers earn points for various activities and can redeem the points later for discounts and prizes and other benefits.

Jolly Good Rewards is a loyalty initiative offered to incentivize and reward customers for their continued engagement, purchases, and desired behaviors. Customers earn points for various activities and can redeem the points later for discounts and prizes and other benefits.



How to manage your Jolly Good Rewards

Click on the Rewards widget at the bottom left to access your points or click Dashboard under Jolly Good Rewards for more options.

  • In the Dashboard, find:

    • Your History; 

    • Your Rewards; 

    • Ways to Earn; 

    • Get Coupons here; and 

    • Refer a friend link.

  • Use Get Coupons here to redeem points:

    • Choose a coupon;

    • Click Redeem;

    • Click Apply Code towards your next order.

  • Copy the Refer a friend link.

    • Share the link with friends and family.

    • Receive a $10 off coupon whenever they make a purchase on our website.

Points can typically be earned by making purchases, referring friends, engaging with the brand on social media, writing reviews, and participating in other activities specified by the program.

You can join the Jolly Good Rewards program by creating an account on our website. After logging in, you’ll have access to the program via your Account Dashboard.

You can check your points balance by going to your Account Dashboard and clicking on Dashboard under the Jolly Good Rewards menu.

No. Points do not expire.

No. You cannot transfer your points to someone else.

 You cannot use multiple discount codes together, but you can use your points with a gift card.

You can redeem your points on the Jolly Good Rewards page.



How to refer a friend

Click Rewards widget on lower left:

  • Copy the link; or

  • Go to Dashboard under Jolly Good Rewards;

  • Scroll down to copy the link;

  • Share the link with friends and family;

  • Automatically, receive a $10 off coupon when they use the link to make a purchase.



First, you need to redeem a coupon:

  • Click Dashboard, under Jolly Good Rewards,  to view your points;

  • Create a new coupon code under Get Coupons here;

  • Choose a coupon (e.g., $5 off or 500 points);

  • Click Redeem to generate your discount code;

  • Copy the discount code to use towards your next order;

  • Navigate to Subscriptions;

  • Click Manage Subscriptions;

  • Click View Subscription;

  • Paste discount code in the blank Discount code field on the right;

  • Click Apply to enjoy $5 off your upcoming order.